How it works
An educational assistant — not a laboratory.
The Yu Yi Ren AI Jade Learning Advisor helps you build confidence before you buy. It is not a formal valuation service and it is not a replacement for a qualified gemologist.
What to expect
- Ask an educational question about jadeite, pearls, diamonds, care or courses.
- The advisor draws first on approved Lucky Jewellery policies, product records and Knowledge Centre articles.
- Where a question requires human judgement — authenticity, valuation or complex purchases — the advisor recommends a human consultant.
- You can continue the conversation on WhatsApp or through a written enquiry.
Source priority
When answering, the advisor draws on sources in this order:
- Approved Lucky Jewellery policies and product records
- Approved Knowledge Centre content
- Approved Academy information
- Approved terminology database
- Approved FAQ
- General educational explanation
General information will not override current Lucky Jewellery product data, prices, course dates, policies, loyalty rules or contact details.